In a Class By Itself—More Differentiation

An entirely new concept as service offerings are no longer solely a function of cabin class. Our systems make it possible for customers to order an array of services, according to individualized preferences and price points, for delivery right to their seats. And carriers can define these services by flight, cabin, and customer segment and through which channel to propose—to create a signature experience while delivering a significant boost to your bottom line. 

Open, Flexible Technology—That Delivers More

Our patent-pending systems are built upon the latest technologies, combining Software-as-a-Service (SaaS) and Service Oriented Architecture (SOA), and engineered for high-availability in the most demanding transaction volume situations. SaaS simply means R-1 and AM-1 systems run from our secure data centers and carriers access them via the Internet. And with open technologies, carriers connect R-1 or AM-1 to their web site, kiosks, and internal systems quickly with low capital investment.

 

AM-1 System

Our flagship platform, AM-1™ enables carriers to sell a wide range in travel enhancing services through multiple customer touch points, such as websites, kiosks, and call centers, with robust customer management capabilities for both agents and self-service.

R-1 System

Our Internet-focused platform that offers pre-ordering of in-flight services on carrier’s websites with automatic order routing to caterers.

Fully Supported

Air Meals provides comprehensive professional services support for implementation, including staff training. We can partner with your internal resources and/or third parties, or provide turnkey coordination of all aspects. Once you are up and running, our outstanding support team is available to assist 24 hours a day, every day—no exceptions.

Easy to Upgrade

As your needs evolve for added functionality, and to further capitalize on revenue opportunities, it’s easy to upgrade from the R-1 system to the AM-1™ advanced platform.

Our Trial Program

A trial helps a carrier evaluate potential of pre-ordering with our award-winning solution before making a long-term commitment. Feel free to contact us to discuss.